Factory reset Samsung GQ65Q60DAU

How to reset or hard reset an Samsung GQ65Q60DAU

If your Smart TV Samsung GQ65Q60DAU works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.

IMPORTANT: formatting or resetting your Samsung GQ65Q60DAU to its factory state it will delete all the personalized settings of the TV such as the tuned channels and their order, names of inputs, applications that have been installed, passwords of the accounts linked to this GQ65Q60DAU, Wi-Fi passwords, usuario de Samsung y Smart Hub y el historial de navegación web.

The Samsung GQ65Q60DAU TV will need to be fully configured as when it was turned on for the first time after purchase.

Estimated time: 15 minutes.

Table of Contents:

Restore from the options of Samsung GQ65Q60DAU

You will need:

- TV remote

If you don't have a remote you can buy one from this link on Amazon. *

Models from 2018:

1- First step:

First go to the home menu of your Samsung GQ65Q60DAU 165.1 cm (65") 4K Ultra HD Smart TV Wi-Fi Titanium TV by pressing the "Menu" or "Home" button on the remote control of the Smart TV, it is the button with the image of a house.

2- Second step:

messages.step2connect_smarthub

3- Third step:

With the directional buttons of your remote control, scroll down the GQ65Q60DAU menu to the section called "General", this is the option with an icon of a wrench.

4- Four step:

Using the directional buttons on the Samsung GQ65Q60DAU remote control, scroll down the menu that appears on the screen to the section called "Reset" and press the enter button (the button located in the center of the steering wheel).

5- Fifth step:

A window will appear asking for the PIN code. If you have never changed the Samsung GQ65Q60DAU PIN code, enter 0000 which is the default PIN code for all Samsung televisions.

6- Sixth step:

A confirmation message will appear on the Samsung GQ65Q60DAU screen indicating that all the information on the GQ65Q60DAU TV will be erased, including the settings, installed applications except the network settings.

Press Yes to confirm the TV reset.

7- Seventh step:

Wait a few minutes for the hard reset of the Samsung GQ65Q60DAU to complete, do not touch any button on the remote control or turn off or unplug the TV until it is finished.

8- Eighth step:

Once the data deletion process is completed from the Samsung GQ65Q60DAU and the factory settings have been restored, the TV will restart automatically and the initial setup menu will appear.

Restore Samsung GQ65Q60DAU without the remote control

If you don't have the Samsung GQ65Q60DAU remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your Samsung using the physical buttons on the back, bottom, or side of the TV.

1- First of all, locate the power, volume up and volume down buttons of the Samsung GQ65Q60DAU.

They must be located on the back of the TV, on its right side or at the bottom of the Samsung screen.

2- Next, disconnect the Samsung GQ65Q60DAU from the electrical current, unplug it or turn off the switch of the strip where it is connected to leave it without electricity.

3- Hold down the power button on the Samsung GQ65Q60DAU for about 15 seconds and release the button again.

4- Reconnect the Samsung GQ65Q60DAU TV to power and press the power button.

5- The Samsung GQ65Q60DAU TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored you will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.

Has it been useful?

About the device:

The Samsung GQ65Q60DAU it is a television with the Tizen operating system, an aspect ratio of 16:9, 3 HDMI ports, 2 USB ports, a screen resolution of 3840 x 2160 pixels, a screen diagonal of 165.1 cm, Bluetooth, Wi-Fi, Ethernet port (RJ45), dimensions of 0 cm width, 0 cm height and 0 cm depth.

Release date: 2024-04-25.

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