Troubleshooting Philips 43PUS6401/12
Frequently Asked Questions about the Philips 43PUS6401/12
What should I do if my Philips 43PUS6401/12 won't turn on or turns off by itself?
Check timer or energy-saving settings: Some TVs have energy-saving or timer settings that might cause them to turn off automatically. Check and adjust these settings if necessary on your Philips 43PUS6401/12.
Ensure all cables are properly connected, especially if you are using external devices like game consoles or sound systems.
If the Philips 43PUS6401/12 turns off after being on for a while, it could be an overheating issue. Ensure there is enough ventilation around the TV.
Make sure the Philips 43PUS6401/12 is correctly plugged in and the outlet is working. You can test by plugging another device into the same outlet to check.
How can I connect my Philips 43PUS6401/12 to the Internet?
The Philips 43PUS6401/12 has the following wireless connections:
Wi-Fi standards: Wi-Fi 4 (802.11n).
The Philips 43PUS6401/12 television has the following Ethernet connections:
Ethernet LAN (RJ-45) ports: 1.
Ethernet LAN: Yes.
This TV model cannot connect to the internet by itself; to enjoy streaming content, you need to connect a set-top box, Chromecast, Fire Stick, Xiaomi TV, or any other HDMI dongle with internet capability.
My televisor Philips 43PUS6401/12 has no signal. What should I do?
If your Philips 43PUS6401/12 does not have a signal, there are several steps you can follow to try to solve the problem:
Check cable connections: Make sure all cables, including the antenna, coaxial cable, or any other input cable, are properly connected to both the TV and the signal source (such as a cable or satellite box).
Verify the input source: Ensure that the 43PUS6401/12 is set to the correct input source (HDMI, DVB-T, cable, etc.). You can switch between different sources using the remote control.
Check the antenna or cable connection: If you are using an antenna, ensure it is correctly oriented and there are no obstacles blocking the signal reception. If you have a cable service, check for any service interruptions in your area.
Rescan channels: In the settings menu of your Philips 43PUS6401/12, look for the option to tune or search for channels. This may be necessary if the channel setup has changed or if you have moved the antenna.
Check on another TV: If you have another TV at home, try to see if it also has signal issues. This can help you determine whether the problem is with the specific TV or the signal source in general.
How do I connect external devices, such as game consoles or Blu-ray players, to the Philips 43PUS6401/12?
The Philips 43PUS6401/12 has de 4 input port where you can connect a Blu-ray player, game console, set-top box, Chromecast, Fire Stick, Xiaomi TV, or any other HDMI device.
HDMI ports are usually located on the left side or at the back of the Philips 43PUS6401/12. Simply connect one end of the HDMI cable to the TV and the other end to the device you want to connect. Then, using the 43PUS6401/12 remote control, select the video input source. Depending on the HDMI version, the TV may automatically switch to the correct input source when the device is turned on.
How do I connect a hard drive, external memory, or USB drive to the Philips 43PUS6401/12?
The Philips 43PUS6401/12 has 3 input port where you can connect a hard drive, external memory, or USB drive.
Like the HDMI ports, the USB ports are usually located on the left side or at the back of the Philips 43PUS6401/12. If it is a hard drive, you will need to connect it using a USB cable, and if it is external memory or a USB drive, you can connect it directly to the TV's USB-A port.
How can I mirror my phone or computer screen on the Philips 43PUS6401/12?
Since the Philips 43PUS6401/12 does not have wireless connectivity, to send the image signal from a mobile phone, tablet, or computer, you need to connect a device such as Chromecast, FireStick, Xiaomi Mi TV Stick, or any other dongle with Android TV or Roku TV to mirror the screen via Wi-Fi. Consult the following tutorial for everything you need to know about screen mirroring on the Philips 43PUS6401/12: Screen sharing on TV (Screen mirroring) .
If you cannot or do not wish to use a wireless connection to mirror the screen with the Philips 43PUS6401/12, you can perform "mirroring" (mirror mode) or send the image to the TV using an HDMI cable. For this, you will need to connect the cable to one of the HDMI ports of the 43PUS6401/12 and to the computer or mobile phone using a USB to HDMI adapter.
